How to Order

It is recommended that AMNIOGRAFT® and PROKERA® be stocked and stored. The order must be placed no later than 1 day prior to intended use. See Bio-Tissue's order form for delivery time options.

To place an order between 9:00 am and 4:00 pm EST, please call 1-888-296-8858 or download, print, and complete the order form linked below and fax it to 305-412-4429.

To place an order when the Miami office is closed or between 4:00 pm and 7:00 pm EST, please call 1-800-990-1306 or download, print, and complete the order form linked below and fax it to 858-676-0331.

  Download Order Form (PDF document)

New facilities will need to complete a New Account Application form and fax it in one day prior to the first order.

  Download New Account Application Form (PDF document)

 


International Customers

It is the responsibility of each importer to secure clearance through local customs, health department and regulatory agencies prior to shipment.

Call customer service at 305-412-4430 with any questions regarding receiving an international shipment.



Need Adobe Acrobat Reader?

If you do not have a copy of Acrobat Reader you can get one for free by clicking on the icon 'Get Acrobat® Reader'. This will take you to Adobe's website and enable you to download the Acrobat program to your computer.


Replacement Policy

If tissue is not used upon receipt, please refer to Bio-Tissue's storage instructions for proper storage conditions. See Bio-Tissue's storage instructions . Bio-Tissue will replace expired and unused tissue with proof of due diligence. A shipping and handling fee may be charged for the replacement. Contact Bio-Tissue at 1-888-296-8858 for more information about our replacement policy.


Reimbursement Support

Amniotic Membrane Medicare Reimbursement Codes

Procedure Code for Surgeons & Facilities:
CPT 65780 Ocular surface reconstruction, amniotic membrane transplantation

HCPCS Level II Supply Code:
V2790 Preserved Human Amniotic Membrane

NOTE: Coverage and payment for V2790 is determined by the local carriers. Generally, a copy of the invoice should be submitted with the claim form.

Some commercial insurance carriers have established policies to cover amniotic membrane transplantation for ocular surface reconstruction. Please consult each individual carrier for coverage. Request a copy of Bio-Tissue's Medicare Billing Guidelines for more details.